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Testimonials

We would like to offer this letter of recommendation for LB Chase Mechanical LLC for the installation of a new heating and cooling system in our home. All of our concerns and questions have been quickly and expertly addressed and answered. The new system works to our complete satisfaction. The quality and professionalism shown by the installers and technicians were of the highest caliber, and extend on to the present day.

-Rose and Sam H.


In late 2009, we were experiencing a problem with our air-conditioning and the unit we had in place. Several companies were called, but only LB Chase responded even though they were not responsible for the installation of that unit. As a result of that response, and solving the air-conditioning problem, LB Chase was the one we called when it was decided to purchase a new unit.

In March, 2010, we purchased a Trane XR13, 4 Ton 95% Split Gas furnace from your company. The LB Chase employees worked well under very trying conditions hounding them. The weather proved to be muddy and cold during the entire installation. When the installation was complete, the SCUD representative came to inspect the new unit, and commented that he recognized the work of LB Chase, and complemented their competence. The furnace has worked perfectly for us-both with heat and air-conditioning thus far.

We have been very pleased with the company’s response to any inquiry, and we have shared this information with neighbors and acquaintances.

-Gordon K.


We are very pleased with the gas furnace and electric air conditioner we had installed by LB Chase. We had actually gotten several estimates for this particular unit and found that LB Chase gave us the best “deal”. The attention we received during the decision process was extremely helpful and the installation team was excellent. They were here for a few days as they had to remove our old system and do some refitting; each day when they left everything was cleaned up and put away. They were very professional and courteous. We would not hesitate to (and have already) recommend them for heating and air conditioning needs.

-Ken and Bev D.


In Aug. of 2010, our cooling unit quit functioning. Two friends recommended that I contact LB Chase Mechanical to check it out. Their technician came the morning of the phone call and recharged the unit with coolant. By that afternoon, the unit had quit cooling again, and it was determined that the unit was beyond repair.

Mr. Gossett came at about 10 PM on that same day, and worked until midnight making measurements and putting together an estimate for a new unit. I accepted the estimate, and at 9AM the next morning, two LB Chase technicians (Chris and Roger) were on-site dismantling the old system to prepare for the installation of the new combined unit. They had to install a new vent pipe and tear out a closet wall to accommodate the installation of a new, more efficient Trane combined cooling and heating system (It was determined the old furnace was in such bad shape that it should also be replaced – I visually verified this). Chris and Roger worked tirelessly until 8:30 each day for two days, and when they left after the second day, I had a new, more efficient cooling unit installed and functioning. The installation passed the SCUD inspection with flying colors. Since then, both the cooling and heating systems have performed perfectly. The heating unit even qualified for a nearly $1500 tax credit, which effectively lowered the cost of the new system by that much. Mr. Gossett voluntarily provided the documents to support this claim for a tax credit.

I am highly satisfied with LB Chase's Work and products, to say the least. Chris and Roger were highly qualified and did a superb job. I could not be more satisfied with my whole experience with the superb service and quality products (Trane) that Mr. Gossett and his crew provided.

I highly recommend LB Chase Mechanical if you ever have heating/cooling problems. I look forward to their providing me with excellent service for years to come.

-Larry H.


We have seen that LB Chase is committed to serving their clients. Whenever we've needed help they've promptly sent a technician, who worked until the job was done, whether in sweltering heat or amidst bitter cold. They know how to repair our heating and air conditioning units, plus they emphasize regular maintenance to help our units perform longer and to prevent problems from developing. With our LB Chase maintenance contract, we receive a "report card" detailing the condition of each component in the unit, which helps us plan for the time any repairs may eventually be needed. Because of LB Chase's reliability, we have confidence in their ability to handle all our heating and air conditioning needs.

-Marc and Sharon N.

   

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