Announcement: LB Chase Earns Industry-Leading NPS® Customer Satisfaction Score.

If Your Heat Isn’t Working

Call For A Priority Appointment


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LB Chase Heating & Air

Mike Conley, General Manager

Rated 5.0 on (380 Reviews)
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Tennessee's Highest-Rated
Heating & Air Experience Starts Here
Based on a survey of over 1,000 LB Chase customers, 92% rated us a 9 or 10, placing LB Chase among the highest-known customer satisfaction scores in the HVAC industry nationwide.

We heart our customers. Your trust inspires us to serve with care, integrity, and craftsmanship. Thank you Sevierville, Maryville, Seymour, Pigeon Forge, Kodak and surrounding communities for your high-rating.
If Your Heat Isn’t Working — Call For Priority Service
LB Chase Customer Satisfaction Score is Top 1% in the HVAC Industry based on Net Promoter Score
Schedule A Heating Service
Call LB Chase For A Priority Appointment

Replace Your System Today with Easy At-Home Financing

Warmth shouldn’t have to wait. With LB Chase’s Multiple Financing Options, you can replace your aging or unreliable heating system today.

Get the comfort your family deserves with an affordable monthly payment plan designed to fit your budget. All installs are performed by licensed LB Chase technicians and backed by our customer-first satisfaction guarantee.

Save Up to $2,000 with the Federal 25C Tax Credit on New Heat Pumps

Now is one of the best times to upgrade your home’s heating system. The Federal Energy Efficient Home Improvement Credit (25C) offers up to $2,000 in tax credits for qualifying energy-efficient heat pumps installed through Dec. 31, 2026

When you choose LB Chase, our comfort specialists will guide you through qualifying system options and provide the documentation you’ll need to claim your credit.

NPS Net Promoter Score badge
94.39

LB Chase’s 94.39 NPS® customer satisfaction score is among the highest-known scores in the heating & air industry in the United States.

LB Chase Heating & Air

We measure what matters most — your satisfaction.

LB Chase sends Net Promoter Score® (NPS) surveys to understand how well we’re serving you and where we can improve. This constant feedback loop shapes our training, our service standards, and every customer experience we deliver.

We don’t just listen — we show appreciation. Throughout the year, LB Chase & our co-op partners host customer appreciation contests and “enter-to-win” giveaways to thank our local customers for trusting us with their home’s comfort and safety.

At LB Chase, your voice guides our service, and your loyalty is always rewarded.

Schedule A Heating Service
Call Us For A Priority Appointment
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Join The 2026 LB Chase Home Comfort Club

Give your family the gift of year-round comfort. For a one-time payment of $179, your 2026 LB Chase Home Comfort Club membership includes two pre-scheduled HVAC system tune-ups (one in the Spring and one in the Fall) performed by our licensed service technicians. See member benefits & more details below.

Put Your Home Heating & A/C Maintenance on Auto-Pilot

One less thing to think about for only $179 per year - One payment averaging $0.49 cents per day

Benefits of an LB Chase Club Membership:

  • One pre-scheduled A/C inspection & system check
  • One pre-scheduled heating inspection & system check
  • Lower energy use and improve heating & air output
  • Extended equipment life and warranty compliance protection
  • 15% discount on repairs
  • Exclusive LB Chase Club member promotions

Join the LB Chase Home Comfort Club:
Only $179 for the 2026 calendar year

Fastest way to Redeem this Offer:

Call (865) 505-7081 and ask to speak with Marisa or Mary Ellen.

* If you were a 2025 LB Chase Club member, please call to renew your membership.


Home with Generac standby generator at night

Whole-House Backup Power.
Free In-Home Estimate.

Never Lose Power Again. Automatic Generac® Home Standby Generators Installed by LB Chase Heating & Air. Call Today for Winter Priority Scheduling — Limited Install Slots Before the Winter Season.

Get A Free In-Home Estimate

Special Financing for East Tennessee Homeowners

Monthly Payments As Low As $136 on Generac® Whole-Home Generators - Subject to Credit Approval.*

Generac 24kw

Generac Guardian 24kW

The Guardian 24kW delivers more power in the same compact footprint as smaller models, making it one of the most popular whole-home choices for East Tennessee families. With extra capacity beyond the 22kW, it’s perfect for larger homes, households with multiple HVAC systems, or anyone who wants to keep more circuits — like kitchens, laundry rooms, offices, and entertainment spaces running seamlessly.

Generac 26kw

Generac Guardian 26kW

The Guardian 26kW is the strongest air-cooled standby generator on the market — built for homeowners who want absolute assurance their lifestyle will continue uninterrupted during a power outage. With industry-leading capacity, it can handle estate-sized residences, multiple HVAC units, well pumps, workshops, or even future demands like EV charging stations.

* Financing subject to credit approval. Terms apply.
Generac®/Guardian® are registered trademarks of Generac Power Systems, Inc.
Features vary by model. Not all homes qualify for whole-home backup; site visit required.

Mike Conley Head Shot
Mike Conley – General Manager
Office: (865) 505-7081
Email: GM@LBchase.com
LB Chase – Serving Local Since 1995
2574 Boyds Creek Hwy
Sevierville, TN 37876

Get A FREE Estimate

Schedule Your Free In-Home Assessment Today

When the power goes out in your neighborhood, you don’t want to be the unprepared & unprotected home. That’s why LB Chase installs the full line of Generac Guardian standby generators — from the compact 18kW to the powerful 26kW. Your house has a full power backup generator, when others don’t.

Don’t wait for the next storm or utility outage to act.

LB Chase provides turnkey Generac installation. Our techs handle permits, gas and electrical hookups, and startup so you never have to lift a finger. We offer financing options as low as $136 per month… whole-home backup power is more affordable than ever. Secure your peace of mind today. Schedule a free in-home assessment to get a head start on the rest.

Since 1995, LB Chase Heating & Air has been serving Sevierville, Maryville, Seymour, Pigeon Forge, Kodak, and the surrounding communities. We are a full-service heating and cooling company providing excellent service and products to our customers. Our extensive knowledge of residential and commercial heating and air allows us to provide service that stands out from others like us. The LB Chase NPS® score from a December 2025 ranked them among the highest-known HVAC customer satisfaction scores in the United States.

State of Tennessee License – 84771

Contact LB Chase

2574 Boyds Creek Hwy,
Sevierville, TN 37876
Email Our Office
(865) 505-7081

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